The blockchain asset transfer process consists of three steps: Coin withdrawal - Blockchain confirmation - Receiving account crediting.
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First step: We will generate a Hash within 30-60 minutes, which means our platform has completed the transfer process and the coins have been sent to the blockchain.
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Second step: Please click the link corresponding to the Hash value to open the blockchain explorer and check the confirmation count for the withdrawal.
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Third step: If the blockchain status shows "Confirming" or "Unconfirmed," please patiently wait for the blockchain to complete the confirmation. If the blockchain shows "Confirmed," but you still haven't received the coins, and the coin withdrawal has been completed on our platform and no further assistance can be provided, please contact the receiving platform to credit the coins to your account.
Note: Due to potential congestion on the blockchain, there may be significant delays. If no Hash is generated in your wallet's withdrawal history after 6 hours, please contact our online customer service for manual assistance and provide a screenshot of the transaction in your wallet.