What to Do If You Forget Your Login Password?

Reset Password on the App

1. Open the BitKan app and go to the login page.
2. Click [Forgot Password] to access the password recovery page.
3. Follow the on-screen instructions to enter a new password and complete the verification process.
4. Finally, click [Done] to finish.
   • You can switch verification methods by clicking the red box below.

Reset Password on the Web

1. Open the official website and click Login.
2. On the login page, click [Forgot Password] to access the password recovery page.
3. Follow the on-screen instructions to enter a new password and complete the verification process.
4. Finally, click [Confirm] to finish.